> ## Documentation Index
> Fetch the complete documentation index at: https://handbook.aiql.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Self-service SaaS

> Free, Starter, and Pro credit plans

Free, Starter, and Pro are the self-service SaaS model. A customer signs up, picks a [data region](/commercial/data-regions), and receives a monthly credit allowance. Paid plans can buy more credits, up to a cap. Members and support scale with the plan.

This is the public hosted product. Tenancy is the shared pool in the selected region. Custom environments are [custom deployments](/commercial/custom). Public rates are on [docs.aiql.io/pricing](https://docs.aiql.io/pricing).

## Plans

<Columns cols={2}>
  <Card title="Free" icon="seedling">
    **\$0** / month. 10K credits included. No pay-as-you-go. 1 member. Basic support.
  </Card>

  <Card title="Starter" icon="rocket">
    **\$50** / month. 40K credits included. Pay-as-you-go up to 400K credits. 5 members. Basic support.
  </Card>

  <Card title="Pro" icon="briefcase">
    **\$500** / month. 400K credits included. Pay-as-you-go up to 4,000K credits. 10 members. Slack support.
  </Card>
</Columns>

| Plan    | Price    | Included credits | Pay-as-you-go | Members | Support |
| ------- | -------- | ---------------- | ------------- | ------- | ------- |
| Free    | \$0/mo   | 10K              | —             | 1       | Basic   |
| Starter | \$50/mo  | 40K              | up to 400K    | 5       | Basic   |
| Pro     | \$500/mo | 400K             | up to 4,000K  | 10      | Slack   |

## Credits

AiQL bills in credits. **1,000 credits = \$1.25.** Convert, split, shape, extract, ingest, and query consume credits. The amount is rounded up, so every billed operation costs at least 1 credit.

Pages for convert are counted after the source is normalized. Word counts for split, shape, extract, and query are measured against converted text. Query word counts include the question and the matched content returned.

| Operation | Cost                                      |
| --------- | ----------------------------------------- |
| Convert   | 5 credits / page                          |
| Split     | 1 credit / 1K words                       |
| Shape     | 10 credits / 1K words                     |
| Extract   | 30 credits / 1K words                     |
| Ingestion | Sum of convert, split, shape, and extract |
| Query     | 10 credits / 1K words                     |

A managed ingestion is billed as the sum of the steps it runs, at the same rates as the individual tools. A cancelled ingestion is billed only for steps that finished. A retry is billed only for steps it re-runs. Cancel itself is free.

These operations do not consume credits: managing workspaces; listing, retrieving, and deleting ingestions and queries; cancelling an in-flight ingestion; health checks.